Autism and Disney Parks Disability Access Service Card

“I’m doing this because I want to do it better.”

-Walt Disney

They did do it better.

People were initially freaking out when changes to Disney’s Guest Assistance Card were announced. People don’t like change, it’s inherent. Criticism and blame were at the forefront and negativity spiralled to new depths.

It’s like looking at a new food that doesn’t look appealing, yet when tried tastes delicious.

My point?

Try it first and then let’s talk.

The new system that accommodates people with invisible and/or physical disabilities that is in place at the Disney Parks is called the Disability Access Service Card. The function of this system affords guests a return time based on current attraction wait times.

I, having a moderate-severely autistic teenaged son had initial pangs of panic. Questions surfaced, such as, “what will I do when we approach an attraction for a time stamp and then we have to leave and return later, how will Andrew cope not going through?”

That’s easy. When approaching the attraction queue for a time stamp, Andrew, the Cardholder, doesn’t have to be there, one of us does, that way we don’t have to tease him by taking him up to the queue and then leaving. One of us can wait with him close-by while resting or enjoying a treat.

And if you plan your day properly with the assistance of Disney’s incredible planning tool known as “My Disney Experience” you can further book attractions using the FastPass+ for your day and then also use the Disability Access Service Card in between the designated FastPass+ attractions that you booked ahead of time.

What does this do?

You can create a visual schedule board using My Disney Experience right on your tablet or your regular, small, portable one. Our kiddos love schedules right? Well here you go. Your entire day is planned and your child will know exactly what to expect.

Let’s face it, while at the Disney Parks, you have to have some sort of plan. I’ve experienced this first-hand and can vouch that the system in place works.

Our experience for our return time, was that we were directed (based on Guest Services’ assessment of our needs) to the FastPass queue. Other people may have different accommodations based on their specific needs.That needs to be determined when at Guest Relations.

Bottom line? The Disney Parks Disability Access Service Card worked for us. It can for you too.

Here are some guidelines to help you out:

  • head over to Guest Relations main entrance at any Walt Disney World Resort or Disneyland Resort to discuss needs, register and have a photo taken
  • once you have the card, you get your time stamp two ways depending on which Disney Parks resort you are at AND the Cardholder does NOT have to be present for the timestamp
  • return times at Disneyland Resort are to be arranged at specific kiosks (with all of your travel party tickets in tow) located throughout the park and you are told when to return; all tickets in your party are electronically updated with the return time
  • time stamps at Walt Disney World Resort are to be done at the specific attraction
  • you don’t have to ride at the exact return time, rather times are valid until redeemed by the DAS Cardholder, how awesome is that!
  • register over at “My Disney Experience” and book all dining reservations and FastPass+ attractions for each day of your visit
  • download the “My Disney Experience App” on your device to link all resort, dining, theme park tickets, FastPass+ reservations together, as well, you’ll be able to adjust your FastPass+ times and dining reservations on the spot
  • consider staying on property, it’s just SO much easier and in the long-run saves you a bundle of money

Vacationing at the Disney Parks and with Disney Cruise Line has changed our lives in a positive manner forever!

Andrews DAS

 

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4 thoughts on “Autism and Disney Parks Disability Access Service Card

  1. Thank you for your informed review of the new DAS system Jackie. The parents that I work with have also loved the ease of using My Disney Experience as their schedule board without having to create it themselves. I’m thrilled that Andrew adjusted to the new protocols so well!

  2. Fantastic article, Jackie. Since I have no personal experience with the DAS, this helped me understand it so much better so I can explain it to others when they have questions. Thank you for sharing, and I will be bookmarking it!

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