Posted in Attitude, Life, Thoughts

The Grass Seems Greener on the Other Side

My daughter posted this last week, and it stopped me in my tracks.

Facebook for some, is a place where they choose to express themselves. For others, it’s a place to find support and solace. Many people use this platform to post highlights of their life, which others may interpret, and often do, as bragging, or even unreal. Everyone has their own reason for sharing what they do.

I use Facebook to highlight my life, mostly my ups, a few funnies, a bit about Andrew, and rarely my downs. That doesn’t mean that I don’t have challenges, and that I didn’t struggle, and worked super hard to get to where I am. Many of my choices were bang on the money, and others not so much.

It’s all about what everyone wants to post, and we, as followers and/or friends, need to respect that, and not make assumptions that someone’s life is a bowl of cherries, just because they choose to share all their gatherings, vacations, and me times, and all that. Alternatively, don’t come down hard on people for voicing their politics, or sports teams, and all that. They are emphatic about their claims, and that’s alright! It’s just folks doing their thing, posting what matters to them, and that’s it!

But mostly, when someone experiences success with a personal goal, we must all remember the message in this photo, and that, that person probably went through thick and thin to get to where they are.

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Posted in Uncategorized

A Better World

We live in a better world. We are, more than ever before, more conscious of, and more accepting of differences in physical ability, race, ethnicity, and gender identity.

We have made great strides, and there is great hope for the future to create a world where we can be free to live harmoniously, and respectful of the way people choose to live, and portray themselves – I am very hopeful about this.

And yet, there is still an ugly undercurrent of people who portray themselves one way in public, and another, where they feel the most comfortable, and/or anonymous, remaining insensitive to how their actions will be perceived by those most vulnerable in society.

The road to a society with a more dignified language began with the United Nations, in December 1948, with the Universal Declaration of Human Rights, which affirms the dignity of all human beings.

Article 1:

“All human beings are born free and equal in dignity and rights. They are endowed with reason and conscience and should act towards one another in a spirit of brotherhood.”

Article 2:

”Without distinction of any kind, such as race, colour, sex, language, religion, political or other opinions, national or social origin, property birth or other status.”

And yet, we still have preconceived notions, and quite often mock why someone who “appears typical” is in an electric conveyance vehicle, or why someone can physically get out of a car who is parked in an accessible parking spot, or why that person this, or that person that.

This United Nations declaration was prompted by the dehumanizing events of the Second World War, which prompted initiatives to avoid denigrating and hurtful actions and language.

So why are people still using the words, “idiot, retard, demented, lame, dumb, moron, stupid”?

If we have made such strides to be more inclusive, accepting, and accommodating to race, ethnicity, and gender identity, why are we still lagging in the use of certain terminology which is dehumanizing, and exclusionary to a vulnerable population with physical limitations.

We must all make a concerted effort to eradicate the practice of ableism which characterizes persons as defined by their disabilities and as inferior to the non-disabled.

I was blessed with having a neuro-typical capacity, and functioning limbs, but my son, and many of my friends were not, to put it bluntly, and I won’t stand by silently while others make assumptions and/or mockery.

Recently, on a social media platform, a few individuals used flagrant dehumanizing language and posted photos of people needing an accommodation, and it’s heartbreaking to see such duplicity, and discouraging to see that in order to make themselves seem “cool” they had to target a vulnerable population.

In essence, I feel great pathos for those who chastize, and condemn, because I feel, they are in great pain, and this is the only outlet for them to be recognized and accepted.

On the other hand, we must all make an effort to filter what we say, and what we act on because it will affect others one way or another.

Ableism, it needs careful consideration.

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Posted in Disney, Disney Parks, Disney Parks Moms Panel, MagicBands, Walt Disney World, Walt Disney World Resort

There’s Something Unique About the Disney Parks & Resorts & Destinations

I remember our very first visit to Walt Disney World Resort back in 1998, with my then, four-year-old daughter. It was supposed to be a once-in-a-lifetime, bucket-list vacation where we would make and capture our special memories as the fairytales and Disney characters came alive. Little did we know, that these types of vacations would quickly embed themselves into our life.

What kept us coming back?

The unique and ever-evolving events, experiences, and attractions. The multitude of Disney Resort Hotels that offered unique theming at every price-point. The personalized experiences, and treatment. The inclusion, especially with our special needs son — no person is left behind from enjoying themselves fully.

In theme parks that could accommodate over 50,000 people on a given day, we were made to feel as if the theme park belonged to us, as if we were the only guests visiting that day.

Disney employees, lovingly referred to as Cast Members, are everywhere, you can easily spot them, and they’re always approachable, helpful, very friendly, and accommodating. It matters not what your needs are, they are always there to help, in a sincere manner. The services provided by the Walt Disney World Resort Guest Experience Team is like no other. They’ll assist with anything from personalizing a complimentary special occasion button, all the way to helping with a lost item. And believe me, when I say that they try, they do. My cousin accidentally left her sunglasses on an attraction, and before she knew it, the sunglasses were found amidst a sea of sunglasses, and magically shipped home.

Disney Cast Members strive to afford all guests an exceptional experience, which stems from Disney’s “Four Keys” – in priority being; Safety, Courtesy, Show, and Efficiency. Each ‘Key’ is important and plays a part with the rest to ensure incredible guest experiences.

The conveniences are like no other. Where else can you vacation and be fully entertained? Who else will provide complimentary return shuttle service from Orlando International Airport? Or, complimentary MagicBands, an all in one device that contains theme park ticket admission, attraction, and dining reservations, unlocks your Disney Resort Hotel Guest Room door, and even enables charges to your Disney Resort Hotel Guest Room account. Where else do you not see your luggage until your arrival in your Guest Room? Where else can you be transported around 47 square miles of theme and water parks, and shopping via bus, ferryboat, Monorail, and gondola? Where else can you push a button and magical fireworks will twinkle on your headboard anytime you wish?

There’s something about all of this. A pull, like no place else. It’s the way we are treated. It’s about how we forget about all our troubles and enter a world where it’s all about fun stuff, and yummy stuff, and stories coming alive, and making new friends, and seeing old ones — especially the many Cast Members, who are like family now.

It’s because Disney cares.

It’s about exceptional customer service.

That’s why.

Posted in Atttitude, Autism, Life, Special Needs

A Rough Day

In the wake of needing to fulfil a basic human need, my son was subjected to public degradation, not once, not twice, but three times in a span of 20-minutes.

My son is a young man, afflicted with autism. His cognition is that of a toddler. His skills are improving, his speech is improving, he is not reciprocal with his language, but he understands. He understands everything. He is sensitive to people’s feelings and to their expressions.

Last week, he was made to feel like a piece of trash.

“Get out, you don’t belong here, you’re a man.” This is what the public restroom attendant told us both, as I was waiting with my son for a Handicapped stall in the female restroom.

I described my son’s condition to the attendant in front of others and that he requires assistance with toileting, I explained that we tried to wait for the one and only Family Restroom for a reasonable amount of time, but when my son expressed behaviours of urgency I had no choice but to enter the female restroom. She was unyielding. She maintained that he “could have waited for the Family Restroom and that he had to leave.”

When I was assisting my son with hand-washing, the attendant was still there reprimanding me and telling us that he doesn’t belong in the female washroom because he is a man. When we left the female washroom, the attendant followed us out and continued her reprimands. At that point, I could feel my anxiety rising and I chose to leave because I didn’t want my son to become even more upset. Curiously enough, the Family Restroom was still occupied. Twenty or so minutes had elapsed from the time we tried to use that restroom. Did the restroom attendant seriously expect my son to wait that long? Is that reasonable? Is it up to her who uses the restrooms? Is that in her job description?

What if my son was neuro-typical and in the process of a gender change not yet entirely complete, and his physical appearance was still that of a male, but he identified himself as a female? What then?

How can this person act this way?

I have since contacted my local Human Rights Tribunal and I have opened a file against the property managing company that owns this mall. I contacted the property managing company and expressed our experience and I was promised that by the end of September 2019, more Family Restrooms and a Universal Restroom would be in place, to accommodate all people. I was also informed that sensitivity training had already commenced for this particular restroom attendant and all others contracted out by that third party.

Update:

The local mall is almost finished completing the installation of three “Universal Washrooms” and one more “Family Restroom” (in addition to the original Family Restroom).

Success! Andrew’s challenging experience paved the way for better experiences for many people.